If you're ever looking for advice or help with something, please be specific.
Be as clear as you can with what the issue is. Give details. If you've already tried something, say that. If you're already familiar with particular resources, list them. You don't have to weigh down a question with the story of your life, but think about any relevant information that will help.
Honestly, while I enjoy answering questions and helping people out when I can, it's quite frustrating to type out a reply and be met with a simple "I did/know that already." If you're already aware of/have tried the common solutions, take the minute to mention that so you don't end up wasting someone's time.